Solutions · Health Plans

Member engagement that extends beyond the call center.

For Medicaid, Medi-Cal, and Medicare Advantage plans.

Programs only create value when members can actually be reached.

Health plans invest heavily in programs to improve health, close care gaps, and reach people dealing with real social barriers. All of that spending depends on one thing — actually reaching the member — and that's exactly where staffing, language, and hours run out first.

We built HumAInity to stand alongside care managers, CHWs, and navigators — not on top of their caseload, but underneath it, carrying the outreach they don't have the hours for.

Where this could go to work

We shape this to your program — never past the boundaries we agree on together.

Member outreach and program engagement
Care-gap and appointment navigation
Health education and benefit navigation
Social-needs identification and resource connection
Post-discharge and care-transition follow-up
Chronic-condition program engagement
Human escalation when more support is required

We're honest about how we're judged — engagement, completed actions, resource connections that actually landed, escalations, care-gap activity, and real clinical or economic outcomes when we have them.

Extend the reach of the teams you already fund. Measure the difference honestly, not the way we'd like it to look.

Discuss a health plan partnership