Insights
Community health worker technology
What it takes to build technology that community health workers will actually use — and that supervisors will trust.
The problem
Most tools built for frontline health work are documentation systems in disguise. They ask a CHW to log more, not reach more — adding paperwork to a job that was already short on hours, without giving anything back.
How HumAInity approaches it
We designed HumAInity around the CHW's actual workflow, not a database schema. It takes on the outreach and follow-up that never scaled well by hand, surfaces the cases that need a second look, and gives a supervisor real tools to review and coach — configured with the organization, not assumed for them.
What good looks like
- Less time spent repeating the same contact, more time in real relationships
- A supervisor can actually see, coach, and correct the engagement happening
- Programs can point to reach, connection, and action — not just activity logs
Where this shows up